jilievo Terms and Conditions – Know the Rules Before You Play

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use jilievo. By creating an account, you confirm that you meet this age requirement and that you are located in the Philippines. Each player is permitted to hold only one registered account; duplicate accounts may be suspended without prior notice. You are responsible for providing accurate and up-to-date personal information during registration. jilievo reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with applicable regulations. If you believe your account has been accessed without authorisation, contact our support team immediately through the details provided on this page.

2. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. jilievo will never ask for your password via email, chat, or any other channel. Any activity carried out under your account is your responsibility, whether or not you authorised it. You must notify us immediately if you suspect unauthorised access to your account. We recommend using a strong, unique password and not sharing your login details with anyone. jilievo cannot be held liable for losses resulting from your failure to keep your account credentials secure. You may update your account details at any time by logging in and accessing your profile settings.

3.Deposits, Withdrawals, and Transactions

All deposits and withdrawals on jilievo are processed in Philippine pesos (PHP) through local payment channels available to players in the Philippines. You are responsible for ensuring that the payment details you provide are accurate and belong to an account registered in your own name. Deposits are credited to your jilievo account balance once the transaction is confirmed by the payment provider. Withdrawal requests are processed within the timeframe stated in our FAQ, and funds are sent to the same payment method used for the original deposit where possible. jilievo does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges. Any attempt to use fraudulent, stolen, or third-party payment methods will result in immediate account suspension and may be reported to relevant authorities. If you experience any issues with a transaction, please refer to the FAQ page for guidance on how to raise a dispute.

4. Platform Use and Acceptable Conduct

jilievo is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform. Collusion, match-fixing, chip dumping, or any form of cheating is strictly prohibited and will result in permanent account closure. You must not attempt to exploit technical errors, glitches, or vulnerabilities in the platform; any winnings obtained through such means will be voided. Offensive, abusive, or threatening behaviour directed at other users or platform staff will not be tolerated. jilievo reserves the right to suspend or terminate any account that violates these conduct standards without prior notice. We encourage all players to enjoy the platform responsibly and in the spirit of fair play.

5. Promotions and Bonuses

From time to time, jilievo may offer promotions, bonuses, or special rewards to registered players. Each promotion is subject to its own specific terms, including eligibility criteria, wagering requirements, and expiry dates, which will be clearly stated on the Promotion page. Bonuses are credited to your account in PHP and must be used in accordance with the stated conditions before any associated winnings can be withdrawn. jilievo reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus — will result in the forfeiture of the bonus and may lead to account suspension. Players are encouraged to read the full terms of each promotion before participating. If you have questions about a specific offer, the FAQ page provides additional guidance.

6. Responsible Gaming

jilievo is committed to promoting responsible gaming among all players in the Philippines. We provide tools and resources to help you manage your play, including information on setting personal limits and recognising signs of problem gambling. If you feel that your gaming activity is becoming harmful to yourself or others, we strongly encourage you to visit our Responsible Gaming page for guidance and support options. Players who wish to take a break from the platform may request a self-exclusion period by contacting our support team. jilievo will honour all self-exclusion requests promptly and will not send promotional communications to excluded players during the exclusion period. We remind all players that gaming should be treated as entertainment, not as a source of income. If you need further assistance, our FAQ page contains answers to common questions about responsible gaming tools.

7. Privacy and Data Use

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your data as described in that policy. jilievo uses your information to manage your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not sell your personal data to third parties for marketing purposes. You have the right to request access to the personal data we hold about you and to request corrections where necessary. All data is stored securely and handled in compliance with applicable data protection standards. For full details on how your information is managed, please review our Privacy Policy.

8. Limitation of Liability

jilievo provides the platform on an "as is" basis and makes no warranties regarding uninterrupted access, error-free operation, or the accuracy of any information displayed. We are not liable for any losses arising from technical failures, network outages, or circumstances beyond our reasonable control. In no event shall jilievo's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. jilievo is not responsible for any losses resulting from a player's failure to comply with these Terms and Conditions. We reserve the right to suspend platform access for maintenance, upgrades, or security purposes at any time. Players are advised to keep records of their transactions and to contact support promptly if they believe an error has occurred. Nothing in this clause limits liability for fraud or any other matter that cannot be excluded under applicable Philippine law.

9. Changes to These Terms

jilievo reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any updates. If a change materially affects your rights, we will make reasonable efforts to notify registered players through the platform. If you do not agree with any updated terms, you should stop using the platform and may request account closure. For any questions about these terms or recent changes, please visit our FAQ page.